NEO.ai Privacy Policy

Introduction

NEO.ai (“NEO,” “we,” “us,” or “our”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use and share information about
you when you use our AI-powered sound frequency app.

Information We Collect

• Account Information: When you create an account, we may collect your email address and other information you choose to provide, such as your name and date of birth.

• Voice Data: NEO analyzes your voice to assess your emotional state and create personalized soundscapes and frequencies. This voice data is processed to provide the core functionality of the App.

• Usage Data: We may collect information about how you use the App, such as the features you access, the soundscapes you generate, and your session duration. This helps us improve the App and personalize your experience.

• Device Information: We may collect information about your device, such as the device model, operating system and IP address. This is used to ensure the App functions correctly and to prevent misuse.

How We Use Your Information

• Provide and Improve the App: We may use your information to provide, maintain and improve the App’s functionality, develop new features and personalize your experience.
• Voice Analysis and Sound Generation: Your voice data is processed to analyze your emotional state and generate customized soundscapes frequencies.
• Communication: We may use your email address to send you important updates, service announcements and respond to your inquiries.

How We Share Your Information

• Service Providers: We may share your information with trusted thirdparty service providers who assist us with data storage, analytics, and other essential functions. We have data processing agreements in place with these providers.
• Legal Compliance: We may disclose your information if required by law or legal process.
• Business Transfers: If NEO is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We take reasonable measures to protect your information from unauthorized access and use. These measures include strong encryption, access controls, regular security audits and a data breach
response plan.

Your Choices

• Account Information: You can update your account information within the App or by contacting us.
• Voice Data:You can choose not to use the voice analysis feature, but this will limit the App’s personalization capabilities.

Data Retention

We retain your data for as long as necessary to provide the App and fulfill the purposes outlined in this Privacy Policy. We may also retain data as required by law.

GDPR Compliance

NEO.ai complies with the General Data Protection Regulation (GDPR) regarding the collection, use and retention of personal data from users in the European Economic Area (EEA). This includes providing users with the right to access, rectify or erase their personal data.

Children’s Privacy

NEO is not intended for children under the age of 16. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 16, we will
take steps to delete that information.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, such as the right to access, correct, or delete your information. Please contact us to exercise these rights.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and notify you as required by law.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: info@neo.ai